service user information
Te Aka Ora serves all our community and understands that all service users have rights under both the Human Rights Commission and United Nations Convention on the Rights of the Child. Office of the Childrens Commissioner support can be found here.
Te Aka Ora prides ourselves on the service commitment we provide our service users.
We believe in our service users having access to all information and knowing their rights.
Find below all of our policies which directly effect system users and their whanau.
We also have organisational policy which also support our Service Users and Staff with the knowing your rights.
Policies such as:
Child Rights Policy
Children and Young Peoples Policy
Volunteers Policy
Informed Consent Policy
All of our organisational policies can be found here. These policies cover both Te Aka Ora Social Services and Te Whare Whai Hua Early Learning Centre.
Te Aka Ora prides ourselves on the service commitment we provide our service users.
We believe in our service users having access to all information and knowing their rights.
Find below all of our policies which directly effect system users and their whanau.
We also have organisational policy which also support our Service Users and Staff with the knowing your rights.
Policies such as:
Child Rights Policy
Children and Young Peoples Policy
Volunteers Policy
Informed Consent Policy
All of our organisational policies can be found here. These policies cover both Te Aka Ora Social Services and Te Whare Whai Hua Early Learning Centre.
Complaints procedure
Covid response
COVID 19 has caused major disruptions throughout our mahi and we have had to change and adapt the way we provide services to our whanau.
Te Aka Ora are proud to advise that all staff working within Te Aka Ora and Board members are vaccinated to ensure the safety of our Tamariki, Rangatahi and wider community.
Across the organisation we have developed plans for each Covid Alert Level.
In the coming weeks we will be reviewing these plans to include the New Traffic Light system.
Te Aka Ora are proud to advise that all staff working within Te Aka Ora and Board members are vaccinated to ensure the safety of our Tamariki, Rangatahi and wider community.
Across the organisation we have developed plans for each Covid Alert Level.
In the coming weeks we will be reviewing these plans to include the New Traffic Light system.